How to build a loyal customer base
Begin on the right foot: Turn one-time customers into repeat purchases A customer who signs up to your loyalty program spends 40%
Keep them hooked: turn one-time shoppers into repeat customers
The chance of a customer making a second purchase is close to 30%. That number jumps pretty dramatically to over 50% when
Don’t let them slide: transform at-risk customers into repeat customers
It’s five times more expensive to acquire new customers than it is to retain existing ones. If you notice existing customers’ attention
Customizing your loyalty program
77% of marketers say branding is crucial for growth, and presenting a brand consistently across all platforms can increase revenue by up
Naming your loyalty program
Don’t get bogged down in complexity. To attract and retain the right customers, keep your loyalty program name simple, easy to understand,
Loyalty marketing impact
Many loyalty programs have changed the way consumers interact with the companies from which they purchase products or services from and how
Customer service and retention statistics
These statistics demonstrate the importance and effectiveness of having positive relationships with consumers as well as offering programs and rewards that encourage
Customer Loyalty Statistics
These statistics demonstrate the power that a customer’s loyalty can have. Consumer loyalties are often long-lasting yet can be created in a
Loyalty Marketing and the Loyalty Business Model
The loyalty business model relies on training of employees to achieve a specific paradigm: quality of product or service leads to customer satisfaction, which
